About Us

About section
About Us

Professional Care. Delivered With Kindness.

We are a modern clinic providing high quality, evidence based musculoskeletal care in a calm, friendly environment.

We take our work seriously-but we never forget there’s a person behind every appointment.

Our team combines clinical experience, ongoing education and thoughtful assessment with a warm, approachable manner. Patients often tell us they feel listened to, reassured and understood from their first visit.

Michele reception 1 1 1
About

Our ‘why’

We believe patients deserve careful listening, clear explanation and evidence-based care – delivered with professionalism and genuine warmth.

We take the time

We don’t rush assessments. We don’t jump to conclusions. We take the time to understand your symptoms, your lifestyle and your goals.

  • Careful listening
  • Clear explanations
  • Genuine empathy
  • Honest advice

Our treatment combines:

  • Skilled hands on therapy
  • Practical, achievable exercise advice
  • Lifestyle guidance
  • Evidence based clinical reasoning

We are a professional team who care deeply about our patients. We support one another, share knowledge and maintain high clinical standards. At the same time, we keep the atmosphere relaxed, welcoming and friendly. 

We believe you should feel both confident in our expertise and comfortable in our care.

Our clinic has been designed to provide a calm, professional and welcoming environment for patient care. 

We have three dedicated treatment rooms, each offering privacy, comfort and a structured clinical setting for thorough assessment and treatment. 

Our modern reception area provides a comfortable space to arrive and settle before your appointment, creating a composed and reassuring atmosphere from the moment you walk through the door.

We offer:

  • Ample onsite parking
  • Step free disabled access
  • Accessible facilities

We understand that ease of access matters, particularly when you are in pain.

We are located within the East Malling Trust Estate – a 500 acre setting known for its calm and tranquil surroundings.

The peaceful environment offers a welcome contrast to busy town centres, providing a quiet and professional space focused entirely on patient care.

Google Review

Hear From Our Happy Patients

Posted on Google Google
Angela Winchester profile picture
Angela Winchester
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very impressed, ease of booking on line to my treatment with Chris, brilliant, best I’ve had
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Sandra Grams profile picture
Sandra Grams
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My first time at an Osteopath and Ed was very professional, informative and the treatment and plan were positive. I am confident it will improve if not get back to normal soon.
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Rosa profile picture
Rosa
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It was my first visit and i must say it was a really good experience. Cheryl was really warm and helpful - good customer service from reception always set the pace for the experience to come. Amy was thorough, patient and seems knowledgeable. I would recommend!
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LumeeSkinClinic profile picture
LumeeSkinClinic
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Amazing treatment by Amy. My lower back feels so much better, the best relief I’ve had in over a week. Will definitely be returning. Thank you
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Joni Chase profile picture
Joni Chase
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Absolutely incredible service and treatment
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Debi Lindsey profile picture
Debi Lindsey
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1st initial appointment & Amy was very thorough with my daughters assessment & appeared knowledgable about her probable diagnosis- she provided excellent treatment & made my daughter feel at ease - thanks so much xx
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Ray profile picture
Ray
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Always happy to help and 1st class service
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Shaun Miah profile picture
Shaun Miah
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Ed was great, he really helped me understand the problem I had and how we could solve it.
Posted on Google Google
andrew gardner profile picture
andrew gardner
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Amazing service. Extremely friendly and professional staff. Thorough and attentive care to my issues. Will be using this practice for my ongoing care and needs Thanks BOP